DOWA Corporate Social Responsibility Report 2010

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Relationship with Employees

Health and Safety

The DOWA group continues to offer educational programs on health and safety of workplace to employees and those of partner companies to raise awareness and prevent accidents. We also offer study sessions on risk assessment and accident cases in addition to various training and educational programs, especially in production-related departments where environmental and safety education is an absolute necessity.

PhotoSafety patrols

In 2009 we offered safety cross patrol sessions and safety environmental compliance training sessions. Personnel in charge of safety patrols are trained under the idea that, "safety must be seen from the eyes of others." The compliance training sessions were offered to deepen understanding of ISO 14001 from the environmental standpoint.

The 2009 accident incidents at the DOWA group's bases of production

The 2009 frequency rate of the DOWA group's bases of production was compared to that of another company of a similar scale listed in the occupational accident statistics by the Ministry of Health, Labour and Welfare and the figures are 1.74 vs. 2.34. DOWA's severity rate was 0.04 compared to that of the other company of 0.14. DOWA's figures are all lower than those of the other company in the accident statistics.
Note: These rates are compared to those confirmed values of the accident statistics in 2008 for a company with 100 to 299 employees.


Aiming at making a safer and more comfortable working environment, we set up the DOWA Hotline Desk and advertised its availability through in-house posters. The DOWA Hotline Desk is open even for customers and partners so that we can build up sound relations with those outside our company.


Towards preventing problems from happening again

In March 2009, Okayama City conducted an exhaust gas measurement and found that dioxin concentration from the incinerator of Eco-System Okayama exceeded the legal limit. Eco-System Okayama immediately stopped the operation of the incinerator and established the Technical Improvement Committee consisting of engineers of the DOWA group. The survey results showed that multiple defects of several equipment and facilities might have occurred at the same time. Preventative measures were put in place both from both the facility and control aspects.

In January 2010, when the North Eastern Branch office of Kanto Tohoku Mine Safety Inspection Department conducted a measurement and investigation of exhaust gas of Kosaka Smelting and Refining, lead exhaust gas from the lead-drying oven at Kosaka Smelting and Refining was found to exceed the legal limit. Kosaka Smelting and Refining stopped the operation of the oven immediately and investigated the causes. It was assumed that malfunction of exhaust gas and dust collecting facilities might be the cause. Lead concentration in exhaust gas returned to normal through strict maintenance of the facilities. Further preventative measures were put in place from both the facility and control aspects.

We deeply regret these problems we had. We apologize sincerely to those concerned for our conduct that imposed on them too much concern. We are grateful for cooperation and instructions extended to us from those concerned. We humbly accept the being put on notice for non-compliance, and are committed to implementing measures to prevent similar accidents from happening again as well as furthering strict implementation of additional preventative and safety measures.