Questionnaire Results
Comments, Opinions & Requests
for the DOWA group's CSR Report 2013
We distributed our CSR reports to our stakeholders including shareholders, investors, partners, customers and local people at the general shareholders' meeting, exhibits and environmental events.In addition, we also post all of our CSR reports published so far on our website.
The DOWA group conducted a survey to ask comments and opinions from the readers of our CSR reports. We reflect them and the opinion of a third party expert of last year in preparation for this report as follows.
Comments and Opinions for the Questionnaire
We received many valuable comments and opinions from readers and we appreciate those replies very much. Following are those comments and opinions (overall comments were summarized).
About our CSR report
What is Expected from Our Efforts for CSR
<Overall comments>
I can see the image of recycling business vividly in the pages that illustrate eco-products.- I'm impressed with your all your efforts in addition to your main business.
- I want you to combine the report with the business report.
Main Improvements in CSR Report 2014,
Reflecting Comments from Our Stakeholders
We edited CSR Report 2014, reflecting the valuable comments from our stakeholders.
From Questionnaire Results
- I have difficulty focusing on which items to read.
More specific description is necessary on the focus measures.
We changed the structure of our CSR report this year to describe our activities per area of our CSR Policy and tried to be more specific on the focus measures.
Third Party's Opinion
- Only titles are stated for Goals and are not specific goals
In 2014 a new column title of "Target" is added per issue in four areas of "Governance", "Safety", "Environment" and "Society".
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We added examples of our philosophy and initiatives in Relationship with Central and Local Governments and Industrial Groups.
We will review thoroughly your comments and opinions on our CSR efforts and reflect them in our CSR activities.
