(C)2010 DOWA Holdings Co., Ltd.

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Greeting

DOWA CSR (Corporate Social Responsibility)

Future Article I Contribution to Improving Environments in Asian Countries through Eco-friendly Recycling Business

Future Article II DOWA Recycling Complex

CSR Management

• Relationship with Stakeholder
• CSR Guideline
• Basic Environment Policy
• Management System
• Environmental & Social Goals and their Present Status

CSR Initiatives through Business Activities

• DOWA Electronics Materials
• DOWA Metaltech
• DOWA Thermotech
• DOWA Eco-System

• Social Performance
  • Relationship with Society
  • Working together with Local Communities
  • Relationship with central and local governments and with industry
  • Relationship with Customers
  • Relationship with Employees
  • Feature Summer Environmental Event for Families
  • Developing Human Resources/Employment and Treatment of Employees
  • DOWA's Work/Life Balance
  • Health and Safety/Compliance
  • Comment from Junior Staff
• Environmental Performance
  • Environmental Management
  • Business Activity and Its Related Environmental Load
  • INPUT
  • OUTPUT
  • Our Efforts toward Preventing Global Warming
  • Our Efforts toward Biodiversity
• Economic and Business Management Performance
  • Economic Report & Environmental Accounting
  • External Economic Benefit Evaluation EEBE(R)
• Business Overview
  • Corporate History and Environmental Commitment
  • Questionnaire Results
  • Basic Requirements
  • Third Party's Opinion

GRI Guideline

Editorial Line

Questionnaire Results

Comments for the DOWA group's CSR Report 2009

Thank you for your comments and opinions for the questionnaire on "CSR Report 2009". We will use your comments and opinions in preparing this report and reflect them in our CSR activities of the DOWA group.

• Kids' pictures on the front page are very nice.
• Use more graphs to visually impact us.
• How about preparing the report and workshops involving stakeholders.

Voices from Employees: Extracted from the training sessions for newly recruited employees of the DOWA group

In April 2010, CSR training sessions were held for newly recruited employees. They were given opportunities to evaluate explicitness and contents of CSR Report 2009 and also consider "What CSR means to DOWA" and "Future CSR activities of DOWA". Following are some of their voices:

What is DOWA's CSR?

• To be a company that fosters society through its resource-recycling business activities and contributes to building a better society
• To contribute to realizing "Resource-recycling Society", "Low Carbon Society" and "natural symbiosis Society".
• To value society, customers and employees by balancing between economic activities and environmental conservation

Future CSR Activities

• To present "what DOWA's CSR is" clearly and share the concept with all employees
• To expand contribution to global environment in Asia

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